Last Updated: [01-06-2024]

Welcome to Azeena Cosmetics. We are committed to protecting your privacy and ensuring your satisfaction with our products. This Privacy Policy and Refund Policy outlines how we collect, use, and safeguard your information, as well as our refund policy for product purchases. By using our website and purchasing our products, you agree to the terms of this policy.

Privacy Policy

1. Information We Collect

1.1 Personal Information:
We may collect personal information that you provide to us when making a purchase, creating an account, or contacting customer support. This may include your name, email address, shipping address, and payment information.

1.2 Usage Data:
We automatically collect information about your use of our website, such as your IP address, browser type, device information, and pages visited. This helps us improve our website and tailor our services to better meet your needs.

1.3 Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You have the option to disable cookies in your browser settings, but please note that this may affect the functionality of our website.

2. How We Use Your Information

2.1 Order Fulfillment:
We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

2.2 Marketing and Communication:
With your consent, we may send you promotional emails and newsletters about our products, special offers, and upcoming events. You have the option to unsubscribe from these communications at any time.

2.3 Legal Compliance:
We may use your information to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests from public authorities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, processing payments, or delivering products to you. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4. Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request that we restrict the processing of your information or object to its use for marketing purposes. To exercise these rights or inquire about your personal information, please contact us at [Contact Email].

Refund Policy

We want you to be completely satisfied with your purchase from Azeena Cosmetics. If you are not satisfied with a product for any reason, you may request a refund within 7 days of receiving your order. To be eligible for a refund, the product must be unused, in its original packaging, and in the same condition as when you received it.

To initiate a refund, please contact us at info@azeena.pk with your order number and reason for the return. Once we receive your request, we will process your refund within [Number] business days. Please note that shipping fees are non-refundable, and you will be responsible for the cost of return shipping.

Changes to This Policy

We may update this Privacy Policy and Refund Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this policy periodically for any updates.

Thank you for choosing Azeena Cosmetics. Your privacy and satisfaction are important to us